Privacy Policy

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Major Decor Rental's LLC Wyandanch, New York Last Updated: July 30, 2026

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1. Introduction

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Major Decor Rental's LLC ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you share with us through our website (the "Site"), our rental booking process, and our marketing communications. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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By using our Site or our services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

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We may collect the following types of information:

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Information you provide directly:

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  • Name, email address, phone number, and mailing/delivery address

  • Event details (date, location, rental items requested)

  • Payment information (processed securely through our payment provider — we do not store full card numbers)

  • Any messages, quote requests, or communications you send us

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Information collected automatically:

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  • IP address, browser type, device information

  • Pages visited, time spent on the Site, and referring URLs

  • Cookies and similar tracking technologies (see Section 5)

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Information from third-party platforms:

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  • If you submit a lead form through Facebook or Instagram, we receive the contact information you provide (name, email, phone number) through those platforms' lead generation tools

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3. How We Use Your Information

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We use the information we collect to:

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  • Process and fulfill rental orders, quotes, and bookings

  • Communicate with you about your reservation, delivery, and event

  • Send appointment reminders, invoices, and receipts

  • Respond to inquiries and provide customer support

  • Send promotional offers, seasonal specials, and marketing communications (with the option to opt out at any time)

  • Improve our Site, services, and customer experience

  • Comply with legal obligations and protect against fraud

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4. How We Share Your Information

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We do not sell your personal information. We may share your information with:

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  • Service providers who help us operate our business, such as our CRM/invoicing platform (GoHighLevel), payment processors, and delivery/logistics partners

  • Marketing platforms such as Meta (Facebook/Instagram) for advertising and lead-form processing

  • Legal authorities when required by law, subpoena, or to protect our rights, property, or safety

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5. Cookies and Tracking Technologies

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Our Site may use cookies, pixels (including the Meta/Facebook Pixel), and similar technologies to:

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  • Understand how visitors use our Site

  • Remember your preferences

  • Deliver relevant advertising on Facebook, Instagram, and other platforms

  • Measure the effectiveness of our marketing campaigns

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You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

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6. Text Messages and Email Communications

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If you provide your phone number or email address, you may receive booking confirmations, reminders, invoices, or promotional messages from us. You can opt out of marketing messages at any time by:

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  • Clicking "unsubscribe" in any marketing email

  • Replying "STOP" to any marketing text message

  • Contacting us directly using the information in Section 9

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7. Data Retention

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We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, complying with legal obligations, and resolving disputes.

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8. Your Rights and Choices

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Depending on your location, you may have the right to:

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  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Withdraw consent where processing is based on consent

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To exercise any of these rights, contact us using the information below.

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9. Contact Us

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If you have questions about this Privacy Policy or how we handle your information, please contact us at:

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Major Decor Rental's LLC Wyandanch, NY Email: MajorDecorRentals@gmail.com Phone: (310) 409-3522

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10. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.